The Letterbox Project · Connected au
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The Letterbox Project

Real letters, written by hand.

Inside the Connected au membership we match you with a pen pal, and you write to each other by hand, posted to your real letterbox. No app, no feed, no notifications. Just an envelope with your name on the front.

Part of membership · from $39/month · cancel anytime
Slow on purpose. Personal by design.
A handwritten letter and stationery from the Letterbox Project
Real letters · Written by hand · Posted to your door · A pen pal who writes back · Slow mail · Someone thinking of you · Real letters · Written by hand · Posted to your door · A pen pal who writes back · Slow mail · Someone thinking of you ·
How it works

Matched · Written · Posted

The Letterbox is part of your membership. Join the community, and you can take part as often as you like, one envelope at a time.

Matched

We thoughtfully match you with another member, so there's always someone on the other end.

Written

You write a real letter, by hand. No screens, no typing, no rush. Say what you actually mean.

Posted

It lands in a real letterbox with a real name on it. Then one comes back to yours.

Part of the membership

The Letterbox lives inside Connected au.

Taking part means joining the membership. That's what keeps it running, keeps it safe, and keeps the letters flowing, and it gives you the clubs, events and app too. There's no separate or free sign-up.

Beyond the membership

The bigger Letterbox Project

Alongside the member pen-pals, we run a larger Letterbox Project for aged care homes, schools and workplaces, thousands of handwritten letters sent to people who needed to hear from someone that they were thought of. If your home, school or workplace would like to be part of it, get in touch.

Before you ask

Questions

Wasn't the Letterbox free?

Yes, originally it was, and tens of thousands of people joined. In 2022, to improve security and make the project sustainable, the Letterbox was brought into our membership community. We gave everyone a five-month grace period, and then anyone who wanted to keep taking part was invited to subscribe. Those who did began their subscriptions and agreed to these terms; those who didn't simply stopped participating. The cost of stamps, postage and running it safely was never something we could keep offering for free.

Do I have to join to take part now?

Yes. The Letterbox is part of the Connected au membership. Joining is what keeps it running and safe, and it gives you the clubs, events and app as well.

How much is it?

From $39/month for the full membership, which includes the Letterbox, all clubs, events and our private, ad-free app. Cancel anytime.

How often can I send letters?

As often as you like. Participation is unlimited inside your membership, one envelope at a time.

Can my aged care home, school or workplace take part?

Yes. That's our bigger Letterbox Project. Write to community@connectedau.com.au and we'll set it up with you.

Can I cancel?

Anytime, from your account. See our membership terms for details.